At a Glance — What Data Is Collected and Why
| Data Type |
Purpose |
Required? |
| Name & Email |
Account Creation & Communication |
Yes |
| Date of Birth |
Age Verification (18+) |
Yes |
| Identity Document |
KYC & Fraud Prevention |
On Withdrawal |
| Payment Information |
Deposit & Withdrawal Process |
Yes |
| Device & IP |
Security & Fraud Detection |
Automatic |
| Gaming Activity |
Service Improvement & Responsible Gaming |
Optional |
Under oo77's privacy policy, we only collect information that is necessary to deliver the best gaming experience and keep your account secure. Collecting unnecessary data goes against everything we stand for.
Oo77 collects information on the platform in two ways: data you provide directly, and technical data collected automatically.
Information You Provide Directly:
- At registration: full name, email address, phone number, date of birth, and residential address.
- KYC verification requires: a copy of your National ID, passport, or birth certificate, along with proof of address.
- At the time of payment: Mobile Banking, Nagad, or bank account details (full card numbers are never stored).
- When contacting support: your messages and complaint details.
Automatically Collected Information:
- IP address and device type (phone, tablet, or computer).
- Browser type and operating system.
- Session data such as which pages you visited and how long you spent on them.
- Gaming history: which games you played and how often — used for responsible gaming monitoring.
Commitment to Transparency: oo77 never collects information without your knowledge. You will be notified before any new type of data collection begins, and your consent will be obtained where required.
Oo77 uses the information collected under this privacy policy solely for the specific purposes outlined below. Your data is never used for any unauthorized purpose.
- Account Management: Your information is used to create, verify, and secure your account.
- Service Delivery: To keep deposit, withdrawal, and gaming services running without interruption.
- Contact: To send important updates, transaction confirmations, and security alerts.
- Security: To detect and prevent fraud, money laundering, and unauthorized access.
- Legal Obligations: To meet regulatory requirements.
- Service Improvement: Using analytical data to improve your experience.
- Responsible Gaming: To identify problematic gaming behavior and provide timely support.
Marketing Communications: oo77 only sends promotional emails or messages with your consent. You can unsubscribe at any time, no questions asked.
At the heart of oo77's privacy policy is a simple principle — your data is never sold. However, limited information may be shared with specific third parties in certain circumstances:
- Payment Provider: Only the information necessary to process transactions via Mobile Banking, Nagad, and similar services.
- Game Provider: Limited account information required to run games — no names or financial details.
- Law Enforcement: Only specific information will be disclosed when required by a legal order or court directive.
- Security Partners: Anonymized data shared with fraud detection services.
In all of the above cases, third parties are permitted to use your information only for the specified purpose and are bound to comply with our privacy standards.
Clear Commitment: oo77 never sells or rents your data to advertising networks, data brokers, or marketing companies.
Oo77 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.
Cookie Types & Purposes:
- Essential Cookies: To maintain login sessions and ensure security — the website cannot function without these.
- Functional Cookies: To remember your preferences, such as language settings.
- Analytics Cookies: Used to understand which pages are visited most — fully anonymized data.
You can disable non-essential cookies through your browser settings, though some features may not function correctly as a result.
Third-Party Cookies: Some game providers on oo77 may use their own cookies, which are subject to those providers' respective privacy policies.
Oo77 employs industry-leading technology and practices to keep your data secure. Our security framework operates across multiple layers.
- Transmission Security: All communication between your browser and our servers is encrypted using TLS 1.3 protocol.
- Storage Encryption: Stored sensitive data is protected with AES-256 encryption.
- Two-Factor Authentication: The ability to add an extra layer of security to your account.
- Regular Security Audits: Regular penetration testing conducted by third-party security experts.
- Access Controls: Only authorized personnel may access specific data.
- Data Backup: Critical data is regularly backed up in encrypted storage.
In the Event of a Security Breach: In the event of a data breach, affected users will be notified by email within 72 hours and protective measures will be taken immediately.
Oo77 does not retain your data longer than necessary. Retention periods vary depending on the type of information:
- Account Information: For the duration the account is active, and up to 5 years after closure (as required by law).
- Transaction History: Up to 7 years, as required by financial regulations.
- KYC Documents: Up to 5 years after account closure.
- Log Files & Technical Data: Up to 12 months maximum.
- Support Conversations: Up to 2 years after resolution.
At the end of the defined retention period, data is deleted automatically or manually. Deletion is carried out in a way that makes recovery impossible.
Under oo77's privacy policy, you have full control over your own data. You may exercise the following rights at any time:
Right to Access Information
The right to know what information we hold about you and to receive a complete copy.
Right to Rectification
The right to request corrections to any inaccurate information we hold about you.
Right to Erasure
The right to request deletion of your personal data under certain circumstances.
Right to Restrict Processing
The right to request that we restrict how your data is used for specific purposes.
Right to Data Portability
The right to request a copy of your data in a machine-readable format.
Right to Object
The right to object to your data being used for marketing or analytics purposes.
How to Exercise Your Rights: To exercise any of your rights, email us at
[email protected]. We will respond within 30 business days. Some information may be requested to verify your identity.
Oo77 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. oo77's privacy policy places the highest importance on children's digital protection.
- Date of birth verification is mandatory at registration.
- In cases of suspicion, additional age verification documents may be requested.
- If we become aware that data has been collected from a minor, it will be deleted immediately and the account will be closed.
For Parents: If your child has created an account on oo77, please contact
[email protected] immediately. We will take swift action.
Oo77 reserves the right to update this privacy policy as needed. Changes may be driven by new legal requirements, technological updates, or service improvements.
- Advance notification will be sent to your registered email address for any significant changes.
- The date of any change will appear at the top of this page as "Last Updated".
- Continued use of the platform after any update will be considered acceptance of the revised policy.
- Previous versions of the policy are available upon request.
We recommend visiting this page regularly to stay up to date with any changes.
If you have any questions, concerns, or complaints about oo77's privacy policy, don't hesitate to reach out. Our data protection team is always ready to help.
- Email: [email protected] (Responses are typically provided within 24–48 hours.)
- Live Chat: After logging into the platform, click the support icon.
- Subject: Using the subject line "Privacy Request" will help us respond faster.
Our Commitment: We take all privacy-related complaints seriously. Our goal is to resolve your complaint within 30 business days.